Exploring the option for an alternative NBN network provider for Southbank Grand
Thank You, Southbank Grand
The Registration of Interest campaign has now concluded.
A sincere thank you to everyone who took the time to register their interest in bringing an alternative fibre network to Southbank Grand.
We would also like to extend a special thank you to all residents who stopped by to speak with our team during our foyer activation sessions. We very much enjoyed meeting and interacting with residents, answering questions, and hearing firsthand what matters most when it comes to internet connectivity within the building.
Over the coming days, we will be sharing the campaign results with your Committee to help inform next steps and better understand resident demand for an alternative network to the NBN.
We will also be drawing the lucky winner of our Pineapple-themed hamper shortly — stay tuned!
For residents who registered their interest, thank you once again. We will continue to keep you informed with updates as they become available.
The Pineapple Net Team
Powered by DGtek.
DGtek is an infrastructure provider running fibre optics down Melbourne’s streets. We retail their world-class FTTP network, and that’s how our residential speeds are faster and cheaper than all our competitors.
Frequently asked questions
Who is Pineapple Net?
For many, bad internet is a daily annoyance, compromised technology that doesn’t meet the connectivity needs of today, which in turn, results in people having to make compromises.
We’re here to change the game. Powered by DGtek’s advanced, private, fibre optic network, our Fibre To The Premises (FTTP) connection delivers a faster, cheaper and higher-quality internet connection than ever experienced before.
Our mission is to provide Australians with internet as it should be. We recognise that our customers’ needs have changed and that we live in a new world of on-demand connectivity. Put simply, we understand that our customers can’t afford to have things go wrong or have their internet hold them back.
We’ve been providing high quality fibre straight to the premises for over 8 years and passes through over 40k homes in Melbourne.
Does Pineapple Net use the nbn?
No. Pineapple Net utilises DGtek Fibre Optic Network. DGtek own and operate their own 100% fibre optic network. This means that from your property, to the datacentre, your connection uses 100% fibre connections! No copper, no old phone lines, just fast, reliable fibre optics.
Are there any connection/installation fees?
No, there are no connection / installation fees.
Can I bring my own router / modem?
You can BYO a router and speak with our tech support team who can assist with the set up.
You can also choose to purchase a Pineapple Net supplied router which can be paid for in full or paid over 12 months. We recommend purchasing a Pineapple Net supplied router which will deliver optimum performance, it will also allow our technical team to assist with any support.
Ready for refreshingly fast internet?
If you’re thinking about joining Pineapple Net but have a few questions first,
let us know how we can help.
