1300 857 501

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Pineapple Net is
here to change
the game.

Ambitious, innovative, and
unwilling to accept mediocre.

We’re here to bring Australians a faster more reliable and cheaper internet.

Following the roll-out of the NBN, too many Australians have been sold the promise of uncompromised connectivity and instead been asked to accept slow internet speeds and endless, daily annoyances.

We’re here to change the game. Powered by DGtek’s advanced, private, fibre optic network, our Fibre To The Premises (FTTP) connection delivers a faster, cheaper and higher-quality internet connection than ever experienced before.

We’re here not to just imagine, but to create the future, providing Australians with internet as it should be. We recognise that our customers’ needs have changed and that we live in a new world of on-demand connectivity. Put simply, we understand that our customers can’t afford to have things go wrong or have their internet hold them back.

With symmetrical speeds up to 1000mbps you can say goodbye to buffering and annoying drop outs and say hello to crystal clear video streaming, low latency, superier gaming and more.

We’ve been proudly providing high quality fibre straight to the premises for over 8 years and pass through over 40,000 homes in Melbourne.

Check your address

To start, let’s find out if Pineapple Net is available at your address

Enter the BUILDING number only – for example, 1 Freshwater Place, Southbank.
(Your apartment, unit or level number is not required)

Here’s what our
customers are saying.

Madara UchihaMadara Uchiha
01:54 19 Oct 23
Switched to Pineapple from the Dodgiest Service Provider TPG, for the same price I have getting 3 times the speed.250 symmetrical speed for $69 per month is a steal!!
Steve KSteve K
20:10 18 Sep 23
Without doubt this is the best internet in Melbourne.For gaming it is unbeatable....Fast consistent speeds and 1ms ping! I was previously getting 20ms+.I'd definitely recommend signing up if it's available in your building.
Navi JadorNavi Jador
05:14 14 Sep 23
So glad I made the switch. Our apartment building was FTTB only so highest speeds we got were VDSL with NBN. DGTek had FTTP for us and now enjoying fibre speeds for very impressive pricing.
Sara WSara W
00:54 02 Sep 23
Switched to Pineapple Net about 4 months ago when old provider increased my prices by $20. Now receiving fibre internet and faster speeds for a lower price. Brilliant!
Fang DengFang Deng
04:32 26 Aug 23
Review for Pineapple NetBy Fdeng26/08/2023It’s very important to select a reliable internet service provider (ISP), and we are glad that we have Pineapple Net as our ISP.--- The cost of the Pineapple’s service is quite reasonable. Our contract is straight, and the Pineapple has provided guaranteed service based on the contract such as response/repair time, that has made the Pineapple Net standing out among the numerous ISPs.--- We have a good internet connection, that keeps up with our online activity. So far there haven’t any internet connectivity issues caused by the Pineapple’s service.--- The technical support at the Pineapple is great. In the event of a problem, it’s easy to report the issue, and the technicians have tried very hard to resolve the problem. They really care for their customers.
Mike SkinnerMike Skinner
12:42 20 Jul 23
The advertised up/down speeds match what I experience. Pineapple are a great value ISP with excellent uptime.Edit July 20th 2023: I had a problem connecting to a VPN by IPv4 address and called Pineapple support. I had done the usual steps like rebooting everything and restarting my modem. I was blown away by their response. Everything was resolved in under 3 hours. 💕
09:01 18 Jul 23
Pineapple net is the retail arm of DGTEK that provides the fibre optic internet infrastructure. Have to say very impressive and they r serious competition to the NBN. You get symmetrical high speeds, equal upload and download which is very important for work from home. I hope they continue growing and servicing more suburbs I am sure people will quickly switch to them over the NBN.My only complaint is I found customer service to be not friendly, they should be more friendly with customers and be more flexible, also there are issues with drop outs but the speeds more than make up for it. Hopefully they fix the drop out problems.
Brad NikolicBrad Nikolic
05:48 15 Jan 23
I have been a Pineapple Net customer for close to 1 year and very happy with the service they provide. The switch from my previous provider was easy and the setup was done swiftly by Pineapple Net. Also, great tech support in case problems occur with the service. Highly recommend
Maxine E.Maxine E.
04:30 13 Jan 23
We have been with Pineapple Net for sometime now and have nothing but positive feedback for this company. I have had issues with relocating our network and have found them to be professional, helpful and efficient. We recommend them for your ISP.
TProsic ProsicTTProsic ProsicT
07:31 20 Dec 22
Great company! Very fast internet and very good technical help when you've got a problem. I had one in three years. And it had nothing to do either with their network or the connection. More with how info travels through virtual space. Solved very quickly. The technician actually called me to check if everything was fine. That was a pleasant surprise!
Geoff DayGeoff Day
07:07 20 Dec 22
We have been a customer of Pineapple for a few years. The switch from our previous supplier was very easy and Pineapple worked diligently to change the hardware and get us up and running .We have had an almost trouble free service with quality streaming at great speeds and a very competitive cost. About 30% cheaper than our previous supplier.So much better then what we previously had. The one problem due to a power outage was fixed quickly and with lots of help from Pineapple staff.It was a good decision to switch to them.
Max BMax B
04:30 20 Dec 22
Excellent speeds, great support, local Melbourne ISP. Have been a customer for over two and half years, no issues whatsoever. Highly recommend if you're looking for a non-congested network with reliable uptime.