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Pineapple Net is
here to change
the game.

Ambitious, innovative, and
unwilling to accept mediocre.

We’re here to bring Australians a faster more reliable and cheaper internet.

Following the roll-out of the NBN, too many Australians have been sold the promise of uncompromised connectivity and instead been asked to accept slow internet speeds and endless, daily annoyances.

We’re here to change the game. Powered by DGtek’s advanced, private, fibre optic network, our Fibre To The Premises (FTTP) connection delivers a faster, cheaper and higher-quality internet connection than ever experienced before.

We’re here not to just imagine, but to create the future, providing Australians with internet as it should be. We recognise that our customers’ needs have changed and that we live in a new world of on-demand connectivity. Put simply, we understand that our customers can’t afford to have things go wrong or have their internet hold them back.

With symmetrical speeds up to 1000mbps you can say goodbye to buffering and annoying drop outs and say hello to crystal clear video streaming, low latency, superier gaming and more.

We’ve been proudly providing high quality fibre straight to the premises for over 8 years and pass through over 40,000 homes in Melbourne.

Quality

Powered by DGtek, one of Australia’s fastest private fibre optic networks. DGtek own and operate their own 100% fibre network meaning your connection uses 100% fibre connections.

Fibre to the Premises

Fibre to the Premises (FTTP) internet connection capable of delivering speeds of up to 1GB. FTTP connection delivers a higher-quality internet connection than ever experienced before.

Faster than the nbn

Pineapple Net is ten times faster and more reliable than a high-end NBN plan. We’re here to bring Australians a faster more reliable internet.

Equal Upload / Download speeds

Enjoy an internet connection where the upload and download speeds are the same. Symmetrical speeds make tasks like online gaming, video conferencing, and file sharing smoother and more responsive.

Check your address

To start, let’s find out if Pineapple Net is available at your address

Enter the BUILDING number only – for example, 1 Freshwater Place, Southbank.
(Your apartment, unit or level number is not required)

Here’s what our
customers are saying.

Pineapple Net
4.2
Based on 114 reviews
review us on
Daniel A
Daniel A
Super happy with this service. I don't usually write reviews, but this has been such a standout compared to anything else I have used that I have to give credit where credit is deserved. I work from home a lot and it's been really fast consistent speeds all day long with do disturbances. The best part is, they are also the cheapest 🙂
Dino J.
Dino J.
EDIT: For anyone on the fence, there seems to be a referral program going. Person signing up, and the referrer, get a month free (Keep in mind, this doesn't look to be instant, and applies on the 7th month post intallation). If anyone is interested, try this:https://signup.pineapple.net.au/?referralCode=KTSLIRExcellent internet service so far. I had some hiccups in the first few days, but it was very quickly resolved.It is very similar to the internet that I've experienced living in Europe. I was very hesitant when looking at what internet service provider to get when finally moving into our new apartment. NBN is a flawed technology that's severely outdated.Thankfully, this service existed. Otherwise, I would be miserable with NBN internet.
Ted Edward F.
Ted Edward F.
Since switching to Pineapple Net last year, we've found them to be the best ISP yet! We enjoyed a discounted rate for a year and didn't mind paying full price. Today, they further reduced our rate, showing their understanding of current cost of living challenges. It's clear they truly value their customers. Thanks, Pineapple! 🙂
Michael H.
Michael H.
Have been on the DGTek network with Pineapple for about 3 years now. Their service is really amazing for the price, and the speeds are just unmatched in Australia.There is no other provider offering 1Gbps symmetrical at these prices, and with this level of service.A couple of things to note for the nerds:- Pineapple and DGtek have really good backhaul. I’ve never had issues with throughput to local and international IPs.- No issues with VPN traffic.- Static IP available.- The ping is ridiculous. Literally 1-2ms always.- Speeds are consistent. Even in peak times, I’m achieving close to 1000Mbps up and down. The screenshot is one of the worst I’ve had and it’s still fantastic.- The support is good. There are only a small team but they know how to fix issues and if they don’t, they quickly escalate to someone who can and does fix the issue at the source. Really impressive.Definitely recommend Pineapple and DGtek.
Prashant M.
Prashant M.
Have been Pineapple Net for 2+ years @ 1000MB up/down package. There has been no issues with speed and service and internet has been up and running for 99.99% of the time. Definielt better and more cost effective than NBN.Here is one month free: https://signup.pineapple.net.au?referralCode=UNYGST
Chiara
Chiara
I was with Pineapple Net for 3 years before moving to a new apartment and sadly outside Pineapple’s coverage area.I'm now back using the NBN - paying $30 more, getting 1/3 of the speed (often less) and experiencing dropouts. Arghh!I miss my old internet - hopefully they’ll connect my new building sometime soon….?I would 100% recommend their service if they’re in your building.
Emma G.
Emma G.
Big fan of Pineapple Net! Plus if you use the referral code FOVRCE you’ll get a free month!!
Anthea H.
Anthea H.
Pineapple Net installation was great.The technician was really helpful, he explained everything and helped me with some enquiries throroughly. I forgot to ask his name, but really recommend him for the outstanding works.
Bin Bon B.
Bin Bon B.
I've been using Pineapple Net service for over 2 years. Insanely good value with no compromise to speed and connectivity against some of the big brands like Telstra (moved from Telstra).Customer service has been flawless, aussie based call centre. Technical support is always really quick and provides timely update when there are network issues.Before using, I have never heard of the company, but it has exceeded my expectation. Keep up the great work!
Stuart
Stuart
I have been a user of Pineapple Net for many years now and to say their service, reliability and consistency of speed is impeccable would be an understatement.I have a 500/500 plan and almost always I achieve the speeds, in fact, some times higher. There has only been an instance of down time for me twice in about 3 years and one of those times was an issue with my router.Truly an exceptional service and can't recommend them enough if you're looking for ultra fast, reliable and affordable internet.
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